Terms of Use

Data Privacy Statement

1. Introduction

1.1 Momentum Finance Ltd (hereinafter referred to as “we”, “us” or “our”) respects your privacy. This data privacy statement explains how we collect, use, disclose and protect your information when you apply for our products and services.

1.2 This statement should be read together with our Terms and Conditions for products and services.

1.3 Personal data is information relating to our customers or potential customers (hereinafter referred to as “you” or “your”).

1.4 The data controller of your personal data is Momentum Finance Limited, with whom you have or may have a relationship.

1.5 This statement applies to all customers, suppliers, and all clients who have any business dealings with the company.

2. Scope

This Data Privacy Statement applies to all personal information collected, processed, and stored by Momentum Finance Limited in the course of its operations.

3. Collection of Information

3.1 How We Collect Information

  • Apply for a specific product or service;
  • Request more information or contact us with a query or complaint;
  • Respond to a survey, promotion, or special offer;
  • From other organizations such as credit reference bureaus or fraud prevention agencies;
  • When you interact with us as a supplier;
  • When you visit our business premises;
  • When you interact with our sales agents.

3.2 What Information is Collected

  • Personal Data: Name, address, phone number, ID number, date of birth, email address, gender, etc.
  • Financial Information: Bank account numbers, income, bank statements, payslip details.
  • Data from Social Networks: Records of interactions with our official platforms, including calls, messages, or social media exchanges.
  • Biographical Data: Information about family or next of kin.

3.3 Use of Information

  • Process applications, payments, and transactions;
  • Respond to queries and concerns;
  • Verify identity information via lawful databases;
  • Assess suitability for products and services;
  • Perform credit checks and scoring;
  • Inform you about new products and services (unless you opt out);
  • Comply with legal or regulatory obligations;
  • Ensure quality control and training;
  • Understand and improve product usage;
  • Prevent and detect fraud;
  • Conduct research and analytics;
  • Administer our online platforms.

3.4 Lawful Basis for Processing

  • Performance of a contract with you;
  • Legitimate business interests of Momentum Finance;
  • Compliance with legal obligations;
  • Your consent;
  • Performance of a public interest task;
  • Protection of your vital interests.

3.5 Retention of Information

We retain your personal data in line with our legal and regulatory obligations and for business and operational purposes, typically for seven years from the end of your relationship with us. Anonymized information that can no longer be associated with you may be held indefinitely.

4. Disclosure of Information

4.1 Any disclosure of your information shall be in accordance with applicable law and regulations. We shall assess each request for information and may decline to grant access if not legally justified.

4.2 We may disclose your information to:

  • Law enforcement agencies, regulators, or courts under lawful mandate;
  • Third-party service providers performing services such as credit checks, fraud prevention, data analysis, or customer support;
  • Our affiliates and business partners offering products or services jointly with us;
  • Government databases for identity verification;
  • Debt collection or survey agencies;
  • Any party legally entitled to receive the data.

4.3 Marketing

We may use your personal data for market research, surveys, promotions, and marketing activities. You may opt out at any time by contacting our Data Protection Officer at dataprotection@momentumfinance.bb or customer care at info@momentumfinance.bb.

5. Access to and Updating Your Information

If you believe that our records contain inaccurate or incomplete information, please email dataprotection@momentumfinance.bb or visit any branch. Updates will be made once supporting documentation is verified.

6. Safeguarding and Protection of Information

We have implemented technical, organizational, and operational measures to ensure data integrity and confidentiality, including access control, physical security, and monitoring. However, no system is entirely secure, and data transmission may still be vulnerable to misuse.

7. Your Rights

You have the following rights under data protection laws:

  • Right to be informed about the collection of your data;
  • Right to access and request details on data processing;
  • Right to correct inaccurate or incomplete data;
  • Right to request data deletion (subject to legal obligations);
  • Right to withdraw consent or object to processing;
  • Right to restrict processing where legally applicable.

To exercise your rights, contact us at dataprotection@momentumfinance.bb.

8. How to Contact Us

For any queries regarding this privacy statement, contact our Data Protection Officer at dataprotection@momentumfinance.bb or through our digital platforms.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with the relevant supervisory authority responsible for data protection.

10. Amendments to this Statement

We reserve the right to amend or modify this statement at any time. Please visit this site regularly to stay updated.